FAQs

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AGV Sport FAQs

Q: How do I resolve a normal wear and tear issue with AGV Sport apparel?

A: Motonation has very few problems with AGV Sport apparel. As a result we do not have a repair center in house. Most repairs can usually be handled close to your hometown by a good tailor. By dealing your local tailor directly you will have your AGV Sport apparel item repaired quickly and be back riding very fast.


Q: Can AGV Sport still fix my product even though my warranty has expired?  

A: Yes, send us photos and a description for a detailed estimate.


AGV Sports Group
3220 Roderick Road
Frederick MD 21704
Toll-Free: 800.777.7006
Local: 301.663.4550
Fax: 301.663.8950


Q. How does AGV Sport work its jacket sizing?

A: That is a common question when people see that AGV Sport sizes some jackets in the numeric sizing system (example: 42, 44 etc) and others in the classic system Americans are more accustomed to (example: M, L, XL etc).

As with any technical product the answer is a bit complex. You see, AGV Sport knows that some riders like a different fit than others. It is for this reason that AGV Sport offers its jackets in two distinctly different "cuts". The numeric sized items are a more tightly- tailored cut and is offered in the more precise sizing runs. The American cut is a looser fit (especially around the belly) and is offered in the customary small thru XXL (or larger) sizes. So, no matter the rider's preference; the tightly- tailored look or the more “roomy” American look, AGV Sport has riders all over the world covered.


Q: When sizes small, medium, large, X-large, and XX-large are used what is the number size equivalent?

A: There is not a direct equivalent due to the cut itself (see the previous question) However, in general you could say:

Small/Medium = 42, Large = 44-46, X-Large = 48-50, XX-Large =52.

You will notice two number sizes for some of the letter equivalent; this is due to the more precise measurements when working with number sizing as compared to the letter sizing that run a more relaxed fit.


Q: Then what size jacket do I order?

A: When a leather jacket is desired, measure your Chest, Waist, and sleeve. Leather suits require Chest, Waist, sleeve, thigh and inseam measurements.

See the sizing charts used within the website.


Q: What thickness leather is used in AGV Sport leather suits and sport leather jackets?

A: AGV Sport uses 1.2mm to 1.4mm premium top grain leather, which AGV Sport approved tanneries continually monitor for proper thickness and quality (others use 1.6mm to 1.8mm to try and achieve the same abrasion level). This is the only way to insure the high safety factor required when using this thickness of leather. Other benefits of 1.2mm to 1.4mm premium top grain leather is reduced weight, improved mobility, and increased durability. This translates into less rider fatigue with unsurpassed safety standards.


Q. Does AGV Sport have a rider support program?

A:  Yes, we have an extensive rider support program. To submit your resume please visit http://www.agvsport.com


FORCEFIELD FAQs

Q: Is Forcefield compatible with my jacket?

A: Forcefield offers a number of different products and most of them work well with the different types of apparel on the market. Measure the size of your jacket’s pocket and compare it to the measurement of your preffered back insert to find what will work best for you.


WHAT MAKES FORCEFIELD BODY ARMOUR® DIFFERENT?

Forcefield has led the way in introducing the concept that body armour doesn't have to be hard, rigid and uncomfortable to wear. We are market leaders in soft armour technology. We design our body armour so that it is flexible, moulds to the users' body, stays in place and so comfortable that you wouldn't think about getting on your bike without wearing it. As importantly we have proven that the performance is superior to the more mainstream hard plastic protectors. Forcefield doesn't design products based on price. It designs to performance first.

Hence our slogan "PROTECTION: NO COMPROMISE"

WHAT MAKES FORCEFIELD CLIMATE CONTROL DIFFERENT?

Designed to be used either in conjunction with Forcefield Body Armour® or independently the Forcefield Climate Control range uses the latest technical materials to create the best possible technical wear available today, and like the Forcefield Body Armour® the Forcefield Climate Control quality has not been created on price but to the highest specifications.

HOW RELEVANT/IMPORTANT ARE THE CE STANDARDS?

All Forcefield Body Armour® is CE approved which is essential to maintain a credible product that has proven performance. The CE testing standards for limb and back take into account protection, comfort and ergonomic requirements. Armour that conforms to the standard is proven to reduce the incidence and severity of injuries. With authentic CE approved limb or back protectors the end user at least knows that extensive research and testing has gone into the development of the product and that it has been accredited by an authorised body. It has a value! It's not just the manufacturer making claims that cannot be substantiated. End users should research and feel free to ask about an individual products performance.

We know with fake and non approved CE protectors that almost without exception the product has no capability to protect; it's effectively useless and could mislead the end user into believing that they have a protective product. No reputable company should sell non conforming products where a standard protecting the consumers exists.

WHAT DO THE EN NUMBERS ON OUR PRODUCT REFER TO?

·             EN1621-2:2003: Level 1

·             EN1621-2:2003: Level 2

"Motorcyclist's protective clothing against mechanical impacts - Part 2: Motorcyclists back protectors"- "Requirements and test methods": Level 1 and Level 2

·             EN1621-2:1998: Level 1

·             EN1621-2:1998: Level 2

As above but now replaced by 2003 version EN1621-2 relates only to back protectors. The impact energy used in the test is 50 joules. If the transmitted force recorded after the impact is between 9 KiloNewtons and 18 KiloNewtons it can be classified as a Level 1 Back protector or insert.

If the transmitted force recorded is below 9 KiloNewtons then it can be classified as a Level 2 Back protector or insert. The lower the transmitted force in KiloNewtons the more protective the product is. Our current Pro Sub 4 back protector currently transmits about 3.38 KiloNewtons which is outstanding.

·             EN1621-1:1997

"Motorcyclists protective clothing against mechanical impact - Part 1: Requirements and test methods for impact protectors"

There is only one performance level according to this standard. It requires that given a 50 Joule impact the protector doesn't transmit a mean figure greater than 35 KiloNewtons. You may come across Type B, Type A and CE Type protectors. Type A and Type B refer only to the size, shape or coverage. All our protectors are Type B which means they meet the Type B template for coverage within the standard. Type A is a much smaller template more suited to children's sizing. CE sizing refers to full CE Motorcycle Clothing where the armour size relates to the garment size. Instead of one size fits all the armour coverage increases through the size range

·             EN14021:2003

"Stone shields for off road motorcycling suited to protect riders against stones and debris- Requirements and test methods"

This is to do with coverage mainly on the stone shield which protects against lofted stones and debris. The higher level of performance comes from integrating EN1621-1 and EN1621- 2 within the product as Forcefield have done with the Extreme Harness.

·             EN13277-2:2000 Clause 4.4

"Motorcyclist's protective clothing against mechanical impacts - Part 2: Motorcyclists Back protectors"- "Requirements and test methods" and with the coverage requirements of clause 4.4 ("zone of protection") of EN13277-2:2000 "Protective equipment for martial arts - Part 3: Additional requirements and test methods for trunk protectors"

This specifically relates to sizing/ coverage not impact on the Rib protectors for martial arts.

·             EN13595-1:2002

"Protective clothing for professional motorcycle riders -Jackets, trousers and one piece or divided suits -Part 1: General requirements" (Annex B- "Determination of clothing restraint"). This standard looks at not only the protective content of a product but takes into account the construction and whether the garment is designed to withstand the impact. If the product disintegrates during a fall it will be of no use. The garment should be designed to ensure that the armour stays in place to do the job that it is required to do.

·             EN340:2003

"Protective clothing - General requirements "The part we use is connected to chemical safety. This is a series of tests that ensure that the materials and components we use do not in themselves cause harm to the body. For instance some products in the market could contain banned substances/chemicals that could be harmful to the user.

WHAT IS A JOULE OF ENERGY?

The standards relevant to the motorcycle protectors make reference to impact energy of 50 joules. This is the amount of energy that strikes the protector when tested in a laboratory. The best analogy is it is like an average house brick weighing 2.5 kilos being dropped from 2 metres height.

WHAT IS A KILONEWTON?

A KiloNewton is a measure of the amount of TRANSMITTED FORCE that enters the body following an impact. It is the amount of transmitted force that enters the body results of which can determine the severity of the injury when receiving a direct blow.

WHAT IS NITREX Evo®?

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NITREX Evo® is the family name for the PVC Nitrile materials used within Forcefield Body Armour®. Almost without exception every Forcefield Body Armour® product is made using a triangular grid material that we call Moulded NITREX Evo®.

This is made of interconnecting walls where the width of the wall at the base is always wider than at the top. This is triangular in shape and these walls all interconnect which means that the material is structurally solid and sound.

It isn't just down to the design. It's as much down to the NITREX Evo formula which is a shock absorption material with outstanding performance characteristics. Its light, its elastic, it has a slow recovery and is robust.

Poor materials when impacted will compress too much allowing too much energy to pass through; it's what we call "bottoming out". It bottoms out without doing its job and is effectively useless!

You could say a very hard material when impacted wont compress so this would be good! But this isn't the case either as they will transmit energy directly through and not absorb any energy at all. So you get materials that are too soft and too hard.

The ideal material is one that on impact compresses to a degree but then slowly returns to its original shape and size. This means that you are maximising the length of time so that as much energy can be absorbed.

So on impact what you are trying to do is delay as long as possible the moment of peak transmitted force. This force is what does the damage to the body. So the better the material the longer this moment is delayed. The time is measured in milliseconds. NITREX Evo® slows the moment of peak transmitted force and spreads the damaging forces over the whole surface which means that the material is used to its maximum.

WHAT IS A BECOOL™?

BeCool™ is a unique polyamide fibre that has a greater diffusive area than standard fibre, this ensures high levels of breathability and comfort. A four channelled thread gives up to 3 times greater surface area than cotton, which allows it to act like a fan forcing the skins hot and humid air towards the outer layer of the fabric while allowing cool and dry air to circulate from the outside in to the surface of the skin.

WHAT IS CORDURA®?

Cordura® fabric is a lightweight fabric that combines high abrasion resistance with rugged durability, great strength and exceptional tear and scuff resistance. Offering exceptional strength to weight ratio Cordura® compliments the NITREX Evo® armour in it is combined with in Forcefield Body Armour® by creating a further protective skin.

 

SIDI FAQs

Q: How wide is a SIDI boot?

A: Sidi Boots are manufactured on size “E” molds. For most people this is the best size. If you do need a wider boot we do carry some boots in what we call “Mega” sizing. These boots are made on “EE” molds for extra space.


Q: I’m having trouble finding my size

A: SIDI boots are built on the metric scale. While we do our best to be as accurate as possible, there isn’t a direct size correlation between metric and imperial sizing. My best advice is always to get a couple different pairs on your feet to see what fits best. Use our dealer locator and stop into a shop to see what works best for you. When you find what size works for any given model you can purchase them directly from the shop or they can help you place a special order for your prefered color.


Crossfire Q: I have an older pair of crossfires with the older style uppers. Can I upgrade to the newer style?

A: Yes! There are 3 types of uppers in circulation currently. Uppers with C-clip style hinges, uppers with rubberized protected hinge covers, and uppers with the replaceable nylon hinge covers. The C-clip style uppers use a special pivot pin, part# 206710. The two newer varieties of uppers both share the same pivot pin, part# SID-ZCFR-PIV-KIT. If you are moving from the C-clip uppers to either of the new ones you will need to get the correct pin installed. Check out this video for a tutorial.


Crossfire Q: I’m having a hard time getting my uppers on, are these things busted?

A: Probably not, but they can be a royal pain to get on sometimes. When we moved away from the C-clip styled uppers we found that the new ones held on much better. But on the occasions that they did come off, or it was time to install a new set, they could be particularly stubborn. Check out this video for the method I use to get these suckers on.


Vortice Q: I’ve got big calves. Will the Vortice accommodate me?

A: In most cases yes, the calves can expand to be quite large. However for some this isn’t quite enough. We here at Motonation aren’t able to modify the boots to accommodate larger calves but one of our customers has come up with a capable fix to extend the filaments. Get in touch with him and he can probably get you sorted out. Chrisv@motionpro.com


To resolve a normal wear and tear issue with your Sidi boot:

Honestly Motonation has very few problems with Sidi boots. As a result we do not have a boot repair center in house. Most repairs can usually be handled close to your home town by a good cobbler or as most parts on a Sidi boot are replaceable maybe you can fix it yourself by purchasing the parts you need from your dealer or Motonation. If you do not want to pursue those options then Motonation recommends that you send your Sidi boot to Sole Performance or Resole America (contact info below). By dealing with one of our recommended repair centers or your local cobbler directly you will have your Sidi boot repaired quickly and be back riding very fast.


Sole Performance
165 South El Camino Real, Ste K
Encinitas, CA. 92024
Toll Free: 1-800 944-2755
Local (760) 944-7433
FAX: (760) 944-0134
jim@factoryresole.com
http://www.factoryresole.com


Resole America
6876 Watson Court
Warrenton, VA 20187
Toll Free: 1.888.349.7463
info@resole.com
http://www.resole.com/

 

VEMAR FAQs

Bluetooth Cheekpad Q: My microphone is pressed up against my lips and uncomfortable. Is there a fix for this?

A: You bet there is. Not everyone has the same size or shaped head. If the microphone is crowding up your helmet space, you can move it out of the way! The microphone has a flexible boom that it is extended from one of the ear speakers. If you put a U shaped kink in the boom it won’t extend all the way in front of your lips and instead it will sit in the small triangular space in between the cheekpad, the helmet and your face.


Eclipse Q: I ordered a replacement shield and it doesn’t fit onto the helmet. What gives?

A: We found that the older style shield locking mechanism wasn’t very reliable so we made a running change. We now use a shield mech of much better design and construction. You also need this new shield mech installed to make use of your new shield. Remove your old mech and follow the diagram below to install your new one. Also be sure to remove the old shield lock pin.


Q: I’m not getting a full seal with my shield down. What can I do to fix this?

A: This one is pretty easy. Most of our helmet’s shields are held in place by some sort of locking mechanism which is mounted to the helmet. Sometimes after a lot of riding and having the shield yanked open, the mech rotates up just enough so that when the shield is lowered there isn’t a good seal. To fix this, just remove the shield and loosen the retaining screws on the mech. Rotate the mechs forward the same direction you would close your shield in, then tighten the screws. You should have a nice flush seal again.


To resolve a normal wear and tear issue with your Vemar helmet:

With helmets there really no such thing as normal wear and tear. Either a helmet is still within its usable lifespan and it acceptable or its not. The only exception would be replacing a vent piece, a shield or a shield mechanism. These simple tasks should be able to be accomplished at home by referencing the instructions in your owner’s manual or by taking your Vemar helmet to your local shop for assistance.

 

 

 

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